No I can’t fix your computer

Now I'm used to people not understanding what I do for a living… I'm not entirely sure myself sometimes. Yesterday I got a Facebook message from a guy that really took the biscuit:

Now a few things:

1. I work for Microsoft not Apple
2. Even if I did work for Apple… jail breaking is against your terms and conditions.
3. We haven’t spoken in 10 years and this is the first thing you ask me
4. I don’t fix phones either.